Privacy Policy
Introduction
At Shoppinity, we are committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Whether you are purchasing one of our premium grills, subscribing to our newsletter, or browsing our website, we are dedicated to ensuring that your privacy is respected and safeguarded.Information We Collect
We may collect the following types of personal information:- Identification details: name, email address, phone number, and billing/shipping address.
- Transaction data: purchase history, payment method (note: payment details are processed securely and not stored by us).
- Technical data: IP address, browser type, device information, and browsing behavior on our website.
- Marketing preferences: your preferences regarding promotional communications.
- Customer support records: communications between you and our customer service team.
How We Collect Information
We collect personal information through:- Direct interactions: purchases, account registrations, warranty registrations, newsletter subscriptions, and customer support inquiries.
- Automated technologies: cookies and similar tracking tools that collect browsing and usage information.
- Third-party sources: such as marketing partners or social media platforms when you engage with our ads or promotions.
Use of Your Information
Your information is used for the following purposes:- To process and fulfill your orders.
- To provide customer support and warranty services.
- To improve our products, website, and services.
- To send promotional offers, newsletters, and product updates (if you opt-in).
- To comply with legal obligations and prevent fraudulent transactions.
Disclosure of Information
We may share your information with:- Service providers: payment processors, shipping companies, marketing partners, and IT service providers who assist us in running our business.
- Legal authorities: if required by law, court order, or to protect our legal rights.
International Data Transfers
While Shoppinity operates primarily in Australia, some of our service providers may operate in other countries. Where your data is transferred internationally, we ensure that appropriate safeguards are in place to protect your privacy.Data Security
We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is guaranteed to be completely secure.Your Rights and Choices
Under the Australian Privacy Principles, you have the right to:- Access and correct your personal information.
- Withdraw consent for marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your data.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, the revised policy will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy regularly.Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:Shoppinity Pty Ltd
128 Victoria Avenue, Chatswood, NSW 2067, Australia
Email: support@shoppinity.com